探访长者——TIPS

冬雪佳芸

<p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly;"><font size="3"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">为了更好和老人进行交流相处，请参加六月十八日走进敬老院的佛山麦民认真看看以下几条</span><span lang="EN-US"><font face="Times New Roman">TIPS</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">，谢谢大家。</span></font></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';"><font size="3">温馨提示：微笑，聆听</font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly;"><span lang="EN-US"><p><font face="Times New Roman">&nbsp;</font></p></span></p><p><font face="Times New Roman">&nbsp;</font></p><p></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">1.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">准时，这是最基本的要求。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">2.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">第一次见面，先聆听，这很重要。从谈话中归纳长者的喜好。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">3.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">慢慢多见几次，自然会熟络，话题要随长者喜好。但尽量当听众。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">4.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">不要过份好奇，问长者一些私人事。</span></p><p class="MsoBodyTextIndent" style="MARGIN: 0cm 0cm 0pt 21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly;"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt;">例如这些问句“为什么你独身呢？”“为什么没有人来看你呢”“为什么你不……”等等，一些我们平常认为稀松平常的东西，在他们眼里，可能是最深的一条伤痕，不要随意去揭它，除非长者自己愿意说。</span><span lang="EN-US" style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 12.0pt;"> <p></p></span></p><p></p><p></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">5.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">不要在谈话过程中随意反驳长者的观点。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">他们活了大半辈子，绝不希望被一个毛头小子反驳，尽量跟着他们的话峰走。不要给太多个人意见。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">6.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">老人多少会有些特殊习惯，这是一定要注意的，都是些不能犯的规。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 0cm; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 0cm;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">7.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">对探访的老人要真心，有责任心，不要敷衍，否则对方是会感觉得到的。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">8.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">老人家少不了会唠叨抱怨，我们要做的就是倾听，他们说出来并不是需要我们马上为他</span><span lang="EN-US"><span style="mso-spacerun: yes;"><font face="Times New Roman">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">们做些什么，纯粹只是<b>想说</b>而已。所以听到老人家的要求，要用理智去分析，哪些能做哪些不能做，有不明白要跟其它志愿者商量解决之道，不能一味地有求必应，你答应的必须是你自已能实现的。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">9.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">对老人家的抱怨要给予适当的引导，不能总让老人一味的抱怨下去，否则整个谈话内容给他留的印象都不会太愉快，找个机会岔开话题，谈些正面的事情会让他觉得开心些，老人与小孩一样，生气很快，高兴也很快。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">10.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">老人喜欢怀旧，可能每次见到人来来去去说的都是那几件他们珍藏了一辈子的陈年芝麻事，但，不要轻视它，尽量给出耐心来听完。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">11.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">志愿者应自我增值。老人家接触面尤其窄，不可能每次都问：您叫什么名字您多大年纪啦，志愿者可尝试与老人谈些社会中的资讯，从中可以知道老人的喜好，志愿者必须要知道广些，才可能谈之有物。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">12.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">与老人沟通，或可借助些外物。如有老人喜欢看报，只是由于眼睛白内瘴看不了，如果知道了这点，带份报纸给他读读报，如此类推。融入到长者的生活中去才是我们最好的宗旨。</span><span lang="EN-US"><font face="Times New Roman"> </font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">13.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">请坐在老人</span><span lang="EN-US"><font face="Times New Roman">90</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">度的视线范围内，免得老人的头转来转去。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">14.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">如果进入房间，每个房间不要安排太多人，</span><span lang="EN-US"><font face="Times New Roman">5</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">人以内。进门时的速度不要太快，一个一个地，好让老人有个适应期，不致手忙脚乱。离开时速度要更慢，最好是慢慢一个一个地撤退，因为热闹之后的落寞是很难受的，我们要把落寞减到最低。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US" style="mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><font face="Times New Roman">15.<span style="FONT: 7pt 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></font></span></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman';">如果要离开时，请以替长者着想为理由。例如：你要吃饭啦，我们下次再聊、聊了这么久你也累了，你好好休息一下，我们下次再聊</span><span lang="EN-US"><font face="Times New Roman">~~</font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; LINE-HEIGHT: 18pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: list 21.0pt;"><span lang="EN-US">如果有什么大家可以补充.谢谢</span></p>

[此贴子已经被作者于2006-6-6 9:26:16编辑过]

麦田里的欢欢

好,支持

顺子

<p>顶一下</p><p>虽然我不是佛山的</p>

麦田校长

<p>是的!辛苦冬雪了!</p><p>在此要提醒大家,当我们去到时,要配合院长的工作,有的老人是不需要去吵闹他的,我们就不要自作主张的去打搅他.</p>

A海

冬冬提的意见和建议还是蛮好滴

希望禅人间

有心了,参加完活动,我们为你庆祝

lovepianoli

6月18,希望有时间能去!!![em09]

杨茉莉桃

一看再看，学习，接着学习！谢谢[em02][em02][em02]

叶子久久

<p>祝活动成功</p>

一十

<p>如果早两天发就好了。</p><p>继续学习中</p>

快乐使者

<p>&nbsp;&nbsp;&nbsp; 上个周末俺们深圳的麦民去了深圳福利中心的老人颐养院，和老人们一起唱歌，聊天好开心呢！</p><p>大家在去之前多练习唱一些老人们喜欢的老歌噢，别像我们一样跟着他们唱着唱着就忘词儿了，很丢人呢</p>[em04]

灌篮

芸姐够细心；爱心暴棚！[em17]

chinese

<p>辛苦了!冬雪!!</p>

种子

辛苦！！可以收藏，以后类似活动都可以借鉴！

雨飞雪飘

<p>先收藏，等我们东莞的有这活动，搬出来就行了，</p><p>嘿嘿！这是懒人我的妙计！！</p>[em04][em04][em02]

雨飞雪飘

<p>梅子，请问一下老人都喜欢唱些什么歌呀？</p><p>得先学学了，我们现在的歌唱给她们听肯定是听不</p><p>懂的，为了能讨她们欢心，只有出此不良之策了，</p><p>还请其他/她的麦友不要暴‘K’我呀！！</p>

酷酷

我已经认真地看了，冬冬真的很细心哦！！！！佩服！！！[em01]

冬雪佳芸

谢谢大家，希望在十八日见到大家。

冬雪佳芸

谢谢大家。希望在十八号见到你们哦。